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Sales Terms
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We sell wholesale to contractors. No retail sales. We require contractors
to apply for an account before making purchases. You can apply for
a "cash" account or a "credit" account.
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Shipping/Delivery
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- Orders for windows and doors totaling $200 or more are shipped
at no charge within a 50 mile radius.
- Back orders or shipping errors by Riverdale Window & Door
will be delivered at no charge.
- From our warehouse or point of origin, Riverdale Window &
Door reserves the right to ship via common carrier, freight collect
or increase charges for delivery made by truck.
- Riverdale Window & Door reserves the right to charge special
rates under extraordinary circumstances - e.g. where two men are
required or where an unusual amount of time is needed.
- Custom manufactured window and door orders will be billed upon
completion of production.
- Construction Products or Riverdale Manufactured Window and Door
orders that are not picked up within 10 days of their arrival
at your local branch are subject to a storage and handling charge.
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Item Returns
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Riverdale Window & Door will allow Full Credit for material
returned to our warehouse under the following conditions:
- All merchandise must be clean and undamaged. no credit will
be issued for material which is unsuitable to place in stock for
immediate resale. Please do not return anything that you would
not accept on your next order.
- No credit will be allowed for custom made or special order items.
- Wood products sold in random lengths may not be returned for
credit.
- Roofing shingles may be returned for credit. No open packages.
- Material must be identified as originally purchased from Riverdale
Window & Door and must be returned with original invoice.
- Returns must be made within 30 days of the original purchase.
- Returns will not be accepted for materials purchased as discontinued
or final sale.
- Return of items not in full cartons are subject to a 15% handling
charge.
Notes:
- Deviation from any of the above conditions is cause to refuse
items for credit
- All counts by Riverdale Window & Door are final.
- Material refused by Riverdale Window & Door will be discarded
immediately if not removed by the customer.
- Material returned by Riverdale Window & Door truck which
is unacceptable for credit will be scrapped.
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